Thanks for asking! As I understood, you need drivers for the card that will enable the survailance software to recognize the card. Please correct me if I misunderstood. I would suggest you to follow the troubleshooting steps to check if it helps.
Method 1:
You may use Windows Update to find the drivers.
a. Click the Start button, click Control Panel, click System and Maintenance, and then click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
b. Right click on the card and click Properties.
c. On the device Properties dialog box, click the Driver tab, and then click Update Driver Software.
d. Click Search automatically for updated driver software
e. Wait to see if a more current driver is found.
f. Follow the onscreen instructions.
Method 2:
If that does not help, visit the manufacturer’s website and install the latest driver.
How to manage devices in Windows XP
http://support.microsoft.com/kb/283658
Please perform these recommended steps and post if you are still experiencing the issue. I would be glad to assist you further.
Method 1:
You may use Windows Update to find the drivers.
a. Click the Start button, click Control Panel, click System and Maintenance, and then click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
b. Right click on the card and click Properties.
c. On the device Properties dialog box, click the Driver tab, and then click Update Driver Software.
d. Click Search automatically for updated driver software
e. Wait to see if a more current driver is found.
f. Follow the onscreen instructions.
Method 2:
If that does not help, visit the manufacturer’s website and install the latest driver.
How to manage devices in Windows XP
http://support.microsoft.com/kb/283658
Please perform these recommended steps and post if you are still experiencing the issue. I would be glad to assist you further.
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